Return Request
We have a 45-day return policy for new and unused items, which means you have 45 days after receiving your item to request a return. To be eligible for a return, your item must be in new and unused condition with tags and in its original packaging. You'll also need to provide proof of purchase, such as a receipt or order confirmation email.
We have a 45-day return policy for used items, which means you have 45 days after receiving your item to request a return. To be eligible for a return, you'll need to provide proof of purchase, such as a receipt or order confirmation email.
If you have any questions about the return process, please don't hesitate to contact us at info@novixoutdoors.com.
Please note: Customers are responsible for the cost of return shipping, and returned products will be subject to a restocking fee of up to 15%. This fee is assessed to cover the costs associated with inspecting, repackaging, and restocking returned items.